ChargeShield catches Stripe chargebacks the second they happen, builds your defense with AI, and submits it back to the bank for you. Zero manual work. ONLY PAY if we win.
One quick sign-in with Stripe and ChargeShield starts watching for disputes on your account immediately.
Connect with StripeWe never see your password or your Stripe keys.
Transactional logs, customer PII, and raw evidence metadata never touch disk. Processed and discarded.
You only pay when we win. No monthly minimums. No setup fees. Aligned with your bottom line.
One secure sign-in with Stripe. No code. No keys exchanged. ChargeShield starts watching for chargebacks automatically.
ChargeShield sits between Stripe and your bank, quietly building your defense the moment a dispute lands.
One secure click links ChargeShield to your Stripe. We never see your password or your raw keys — just a permission to defend disputes on your behalf.
The moment a customer disputes a charge, ChargeShield is notified instantly — long before you'd ever see the email from your bank.
We compile the customer's order history, contact details, and shipping records into a structured defense document for you. You review and adjust it in plain English — no legal jargon.
One click sends your defense straight to the acquiring bank through Stripe. You only pay our 15% fee when we actually win.
Every architectural decision was made to minimize what we store and what we touch. ChargeShield is a forwarder, not a vault.
We use Stripe Connect OAuth — Stripe's own secure sign-in flow. We never request, see, or store your Stripe password or API keys.
Every credential we keep on file is encrypted at rest using the same standards your bank uses.
Each incoming alert from Stripe is cryptographically verified before we act on it. No spoofed events ever reach your defense.
Customer emails, billing addresses, IPs and dispute evidence are processed in memory and discarded — never written to disk.
No seat fees. No platform fees. We earn a 15% performance cut of every dispute we successfully defend on your behalf.
No. ChargeShield operates entirely on your side of the transaction. Your customers see your business name on their statement, receive your normal receipts, and never interact with us in any way. We act behind the scenes between you and the card networks.
You pay $0. Our 15% fee only applies to disputes we win. No subscription, no setup fee, no charge for losses. If we don't recover your money, we don't make a dime.
When we win a chargeback, your full disputed amount is returned to your Stripe balance. We then invoice 15% of that recovered amount directly through Stripe to the card you saved during onboarding. No manual invoices, no chasing payments — fully automated.
Never. Dispute evidence is processed strictly in-memory and discarded the moment the response is submitted to your bank. We only persist what's required for billing and reconnection (your Stripe account ID and an encrypted refresh token).
Under 60 seconds for the AI draft. The moment Stripe sends us the dispute webhook, our AI starts drafting your defense and you get an email the instant it's ready to review. Card networks give you days to respond — we hand you a full draft before you even finish your coffee.
Still have a question? Hit the Support button in the bottom-right and we'll reply within a few hours.
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